Privacy Policy

INTRODUCTION
This Privacy Policy outlines how Sans GP and its affiliates, including subsidiaries and associated entities, collect, use, process, and protect personal data in compliance with the Personal Data Protection Act 2010 (PDPA) and other applicable laws and regulations.

By accessing the Sans GP website or using our services, you consent to the collection, processing, and use of your personal data as outlined in this Privacy Policy. We reserve the right to modify, update, or amend this policy at any time. Any changes will be reflected on our website.

COLLECTION OF PERSONAL DATA
"Personal Data" refers to any information related to an identifiable individual that is collected, stored, or processed by Sans GP. This includes, but is not limited to, name, contact details, identification numbers, and any information obtained through interactions with us, including website usage and cookies.

PURPOSE OF PROCESSING PERSONAL DATA
Your personal data may be processed for the following purposes:

  • Communication regarding products, services, or inquiries.

  • Providing healthcare services.

  • Responding to feedback or complaints.

  • Processing payments or service agreements.

  • Complying with legal and regulatory obligations.

CONSEQUENCES OF FAILURE TO PROVIDE PERSONAL DATA
Failure to provide personal data may prevent Sans GP from fulfilling service agreements or providing relevant services, updates, or communications.

DISCLOSURE OF PERSONAL DATA
Sans GP does not disclose personal data to third parties without your consent, except to:

  • Affiliates and subsidiaries.

  • Service providers necessary for fulfilling service agreements.

  • Legal or regulatory authorities, as required by law.

  • Third-party data processors under contractual obligations to protect confidentiality.

SECURITY AND RETENTION OF PERSONAL DATA
We implement appropriate technical and organizational measures to safeguard personal data from unauthorized access, disclosure, or misuse. Personal data is retained only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

YOUR RIGHTS
You have the right to access, update, or correct your personal data. You may also request to limit the processing of your personal data or withdraw your consent. Such requests can be made by contacting us at the details provided below.

TRANSFER OF PERSONAL DATA OUTSIDE MALAYSIA
Where necessary, personal data may be transferred to servers located outside Malaysia, subject to the same data protection standards.

CONTACT DETAILS
For any questions, concerns, or requests regarding this Privacy Policy, please contact Sans GP at admin.mas@sansgp.co.